Thank you for shopping at Heavyweightshirts.com. We strive to provide high-quality products and a seamless shopping experience. If, for any reason, you are not satisfied with your purchase, we are here to help.
1. Returns:
We accept returns within 15 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
2. Initiating a Return:
To initiate a return, please contact our Customer Support at zaidm9299@gmail.com. Provide your order number, details of the item you wish to return, and the reason for the return. Our team will guide you through the return process.
3. Return Shipping:
Customers are responsible for the cost of return shipping unless the return is due to a manufacturing defect or an error on our part. We recommend using a trackable shipping service for returns.
4. Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
5. Exchanges:
If you wish to exchange an item, please contact our Customer Support. Exchanges are subject to product availability. If the item is not available, a refund will be processed.
6. Damaged or Defective Items:
If you receive a damaged or defective item, please contact our Customer Support immediately. We will arrange for a replacement or provide a full refund.
7. Contact Information:
If you have any questions or concerns about our Refunds and Returns Policy, please contact us at:
Heavy Weight Shirts
4451 Gateway Park Blvd
Sacramento, CA
Email: zaidm9299@gmail.com
8. Policy Changes:
Heavy Weight Shirts reserves the right to update or modify this Refunds and Returns Policy at any time without prior notice. Changes will be effective immediately upon posting on the Website.